Question 1

What Does Red Box Direct Do?

Accepted Answer

Red Box Direct helps medium to small-sized scientific equipment manufacturers expand into Europe and Asia without the cost and complexity of setting up their own subsidiaries.

We provide outsourced sales, manufacturing, marketing, and support services under your brand, so you maintain control of your pricing, customer relationships, and market strategy.

From our offices in Ireland (Dublin), Hong Kong, and Japan, we manage everything from technical sales to logistics, allowing you to focus on innovation while we grow your international business.

Question 2

What service models does Red Box Direct offer?

Accepted Answer

We offer two distinct models to suit different expansion strategies: 
 • The Managed Office Model: A dedicated local team representing your brand. 
 • The Distribution Model: Product sales through our established distribution arm, Green Leaf Scientific.(greenleafscientific.com)

Question 3

What is the Managed Office model (Red Box Model)?

Accepted Answer

Our model is called the 'Managed Office'.

Instead of relying on distributors or investing heavily in your own overseas operations, you get a dedicated local team that works exclusively for your brand.

This includes:
‣  A dedicated product manager
‣  Full price control in the EU market
‣  Sales and technical support for customers
‣  Full relationship control access to CRM pipeline and all information
‣  Local marketing activities
‣  Import / Export logistics taken care of
‣  Manage direct and indirect channels
‣  Exclusive protection of your data and customer relationships

All activities are fully transparent, with shared CRM access so you see every lead, sale, and customer interaction in real time.

Question 4

What is the Distribution Model (Green Leaf Scientific)?

Accepted Answer

Our distribution model is not a traditional one.

Unlike traditional distributors, we offer full transparency over pricing, customer relationships, and sales performance. We drive growth through targeted marketing and act as your technical point of contact. 
Under the GLS umbrella, we currently support 12 brands. Our team promotes these products via the Green Leaf Scientific website and handles technical queries across all brands.

Unlike a Managed Office, GLS is a shared-resource setup. One sales person may support multiple products, and your brand is listed alongside others. You still retain visibility over pricing, customer relationships, and sales performance. As your business grows, you can upgrade to a Managed Office- a dedicated local presence with a full-time product manager working exclusively for your brand.

Question 5

Why do manufacturers choose Red Box Direct?

Accepted Answer

Partnering with Red Box Direct means you can enter new markets faster, with less risk, and at a lower cost than building a subsidiary or relying on distributors. You benefit from:
‣  Immediate access to local sales, marketing, and support expertise
‣  Full visibility into your pipeline, pricing, and customer interactions
‣  A flexible model that scales with your business growth
‣  Offices and teams already established in Europe and Asia

With nearly two decades of experience and over 20 brands represented, we know how to build trust with local customers and deliver measurable results for manufacturers like you.

Question 6

Where are your offices located, and which markets do you cover?

Accepted Answer

Red Box Direct has offices in Ireland, Hong Kong, and Japan, giving us direct access to both European and Asian markets, including China.

Question 7

Can I start with distribution and switch to a managed office later?

Accepted Answer

Yes. One great example is one of our clients - Precisionary Instruments. They begin with the Distribution Model (Green Leaf Scientific) and later transition to our Managed Office model once demand grows. Read more.(https://www.redboxdirect.com/post/red-box-direct-welcomes-precisionary-instruments-as-a-new-managed-office-client)
This flexible approach allows you to test market potential with minimal risk, then scale up to a full branded presence when the time is right. The transition is straightforward. We maintain continuity of customer relationships and sales data throughout the process, ensuring a smooth shift from distributor support to direct representation under your brand.

Question 8

What types of companies do you typically represent?

Accepted Answer

We partner primarily with small to mid-sized manufacturers in the scientific research equipment sector.
Our existing clients develop specialized equipment used in research areas such as neuroscience, physiology, toxicology, environmental sciences and testing. 
These companies share a common goal — to expand globally without losing control of their brand or customer relationships. Red Box Direct provides the professional infrastructure, sales expertise, and transparency needed to achieve that.

FAQ – Red Box Direct