FAQ – Red Box Direct
Get clear answers about Red Box Direct: who we are, how we work, why our transparent approach helps scientific brands expand into Europe and Asia, and more.
- 01
Red Box Direct helps medium to small-sized scientific equipment manufacturers expand into Europe and Asia without the cost and complexity of setting up their own subsidiaries.
We provide outsourced sales, manufacturing, marketing, and support services under your brand, so you maintain control of your pricing, customer relationships, and market strategy.
From our offices in Ireland (Dublin), Hong Kong, and Japan, we manage everything from technical sales to logistics, allowing you to focus on innovation while we grow your international business.
- 02
We offer two distinct models to suit different expansion strategies:
The Managed Office Model: A dedicated local team representing your brand.
The Distribution Model: Product sales through our established distribution arm, Green Leaf Scientific.
- 03
Our model is called the 'Managed Office'.
Instead of relying on distributors or investing heavily in your own overseas operations, you get a dedicated local team that works exclusively for your brand.
This includes:
‣ A dedicated product manager
‣ Full price control in the EU market
‣ Sales and technical support for customers
‣ Full relationship control access to CRM pipeline and all information
‣ Local marketing activities
‣ Import / Export logistics taken care of
‣ Manage direct and indirect channels
‣ Exclusive protection of your data and customer relationships
All activities are fully transparent, with shared CRM access so you see every lead, sale, and customer interaction in real time.
- 04
Red Box Direct is not a traditional distributor.
In a distributor model, you hand over your products and lose visibility on pricing, sales performance, and customer relationships.
Our distribution model is different.
We take care of growing your sales through tailored marketing campaigns, and provide a point of contact for any technical queries which your existing and prospective customer base may have (As your sales increase, the option of converting your distribution plan to a Managed Office with a dedicated product manager is always available).
- 05
Partnering with Red Box Direct means you can enter new markets faster, with less risk, and at a lower cost than building a subsidiary or relying on distributors. You benefit from:
‣ Immediate access to local sales, marketing, and support expertise
‣ Full visibility into your pipeline, pricing, and customer interactions
‣ A flexible model that scales with your business growth
‣ Offices and teams already established in Europe and Asia
With nearly two decades of experience and over 20 brands represented, we know how to build trust with local customers and deliver measurable results for manufacturers like you.